Privacy Policy
NBC Global AG respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit www.nbcglobal.ch, contact us, submit an enquiry, interact with our digital services or otherwise communicate with NBC Global AG.
This Privacy Policy is intended to provide transparency regarding our processing of personal data in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union General Data Protection Regulation (GDPR).
1. Who We Are
The controller responsible for processing personal data through this website is:
NBC Global AG
Grabenstrasse 25
6340 Baar
Switzerland
Email: info@nbcglobal.ch
Telephone: +41 77 997 93 18
Website: www.nbcglobal.ch
NBC Global AG is a wholly owned subsidiary of National Engineering Industries Ltd. and operates as part of the NBC Bearings business network serving customers and markets internationally.
For questions relating to this Privacy Policy or the processing of your personal data, you may contact us using the details above.
2. Personal Data We May Collect
Depending on how you use our website and interact with us, we may collect the following categories of personal data.
Information You Provide to Us
When you contact us, submit a form, make a business enquiry, request product information, schedule an appointment or communicate with our team, we may collect information such as:
- Name
- Company or organisation name
- Job title or professional role
- Email address
- Telephone or mobile number
- Country or location
- Product or application requirements
- Business enquiry details
- Messages, comments and other information you voluntarily provide
If you contact us regarding employment opportunities, we may additionally process information contained in your CV, application, professional history and other recruitment-related documents.
Technical and Usage Information
When you access our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate geographic location
- Referring website or source
- Pages visited
- Date and time of access
- Time spent on pages
- Website interactions
- Cookie and consent preferences
- Technical diagnostic and security information
Some of this information may constitute personal data under applicable data protection laws.
3. How We Use Personal Data
We may process personal data for purposes including:
- Responding to enquiries and requests
- Providing information regarding NBC products, solutions and services
- Communicating with prospective and existing customers, suppliers and business partners
- Managing customer and business relationships
- Processing requests for meetings or appointments
- Supporting sales and technical enquiries
- Improving our website, products, services and digital experience
- Analysing website traffic and usage
- Maintaining website security and preventing misuse or fraud
- Managing recruitment and employment enquiries
- Meeting legal, regulatory, accounting and compliance obligations
- Establishing, exercising or defending legal claims
- Sending business or marketing communications where permitted by applicable law
- Maintaining records necessary for our legitimate business operations
We do not use personal data for purposes that are incompatible with the purposes for which the information was originally collected unless permitted by applicable law.
4. Legal Bases for Processing
Where the GDPR or another law requiring a legal basis applies, we may process personal data on one or more of the following grounds:
Consent
Where you have expressly consented to a particular form of processing, such as certain cookies or marketing communications.
Contractual necessity
Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you or your organisation.
Legitimate interests
Where processing is necessary for legitimate business purposes, including responding to business enquiries, developing customer relationships, operating and securing our website, improving our services and conducting business-to-business communications, provided that those interests are not overridden by your rights and interests.
Legal obligation
Where processing is necessary to comply with a legal or regulatory requirement.
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing carried out lawfully before consent was withdrawn.
5. Contact Forms and Business Enquiries
When you contact NBC Global AG through our website, email, telephone or other communication channels, we may process the information you provide for the purpose of:
- Responding to your enquiry
- Identifying appropriate NBC products or solutions
- Providing technical or commercial information
- Directing your enquiry to the appropriate NBC representative
- Maintaining records of our communication
- Following up on your request
Where necessary to respond to an enquiry involving another market, product division or group entity, relevant information may be shared internally with the appropriate NBC or affiliated business team.
Such information will only be shared to the extent reasonably necessary for handling the enquiry or business relationship.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate the website, remember user preferences, understand website usage and, where enabled, measure website performance.
Cookies may fall into categories such as:
Necessary Cookies
These cookies are essential for the website to operate correctly and may support functionality such as website security and cookie-consent management.
Necessary cookies generally cannot be disabled through our cookie-management interface where they are required for the functioning of the website.
Functional Cookies
Functional cookies may allow the website to remember choices or preferences and provide enhanced functionality.
Performance and Analytics Cookies
Where enabled, analytics or performance technologies may help us understand how visitors interact with the website, including which pages are visited, how visitors arrive at the website and how the website performs.
These technologies are used only in accordance with applicable consent requirements.
Advertising Cookies
Where advertising or marketing technologies are implemented, they may be used to measure campaign effectiveness or deliver relevant advertising. Such cookies will be activated only where permitted under applicable law and, where required, after obtaining your consent.
You can manage your cookie preferences through the cookie-consent controls available on our website.
For additional information about cookies used on the website, please refer to our Cookie Policy.
7. Website Analytics
We may use analytics technologies to understand the performance and usage of our website.
Depending on the technologies configured on the website, analytics information may include:
- Page views
- Website sessions
- Traffic sources
- Device and browser information
- Approximate location
- Interactions with website pages and features
Where required by law, non-essential analytics technologies will only be activated after you provide consent through our cookie-management system.
We encourage users to review and manage their preferences using the cookie settings provided on the website.
8. Third-Party Websites and Services
Our website may contain links to external websites or digital services, including websites operated by NBC Bearings, National Engineering Industries Ltd., affiliated companies and third-party service providers.
For example, certain product information, bearing-selection tools, bearing-life calculation tools or other services may be hosted on separate domains.
When you leave www.nbcglobal.ch and visit another website, the privacy practices of that website will apply.
NBC Global AG is not responsible for the privacy policies, security practices or content of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.
9. Sharing of Personal Data
We do not sell personal data.
We may disclose personal data where reasonably necessary to:
- NBC Global personnel responsible for your enquiry or relationship
- Relevant companies within the NBC/NEI group where required to handle an international, technical, commercial or product-related enquiry
- Website hosting and IT service providers
- Analytics, security and technical service providers
- Professional advisers such as legal, accounting or compliance advisers
- Government authorities, courts or regulatory bodies where legally required
- Service providers acting on our instructions and subject to appropriate confidentiality or data protection obligations
We seek to limit access to personal data to recipients who require the information for a legitimate and authorised purpose.
10. International Data Transfers
Because NBC Global operates internationally and collaborates with affiliated businesses, customers, suppliers and service providers across different countries, personal data may in certain circumstances be processed outside Switzerland or the European Economic Area.
Where required by applicable law, NBC Global AG takes appropriate measures to protect personal data transferred internationally.
Such measures may include:
- Transfers to countries recognised as providing an adequate level of data protection
- Contractual data protection safeguards
- Standard contractual clauses or equivalent contractual mechanisms
- Additional technical or organisational measures where appropriate
- Other transfer mechanisms permitted under applicable data protection law
11. How Long We Retain Personal Data
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, contractual, accounting and compliance requirements.
Retention periods may vary depending on the nature of the information.
For example:
- General enquiries may be retained for as long as necessary to respond and manage subsequent business communication.
- Customer and commercial records may be retained for the duration of the business relationship and any legally required retention period thereafter.
- Recruitment information may be retained for the recruitment process and an appropriate period thereafter, subject to applicable law.
- Technical and security records may be retained for a limited period appropriate for website operation, security and troubleshooting.
- Cookie-related information is retained according to the duration applicable to the relevant cookie or consent record.
When personal data is no longer required, we will delete, anonymise or otherwise securely dispose of it in accordance with applicable requirements.
12. Data Security
NBC Global AG takes reasonable technical and organisational measures designed to protect personal data against:
- Unauthorised access
- Accidental loss
- Unlawful disclosure
- Misuse
- Alteration
- Destruction
Access to personal information is limited, where reasonably practicable, to personnel and service providers who require access for legitimate business purposes.
However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.
13. Your Data Protection Rights
Depending on the laws applicable to you and the circumstances of processing, you may have rights regarding your personal data, including the right to:
- Request information about whether we process your personal data
- Request access to personal data we hold about you
- Request correction of inaccurate or incomplete personal data
- Request deletion of personal data where legally applicable
- Request restriction of certain processing activities
- Object to certain processing
- Withdraw previously provided consent
- Request data portability where applicable
- Request information regarding recipients of your personal data
- Lodge a complaint with a competent data protection authority
These rights may be subject to limitations or exceptions under applicable law.
To exercise your rights, please contact:
NBC Global AG
Grabenstrasse 25
6340 Baar
Switzerland
Email: info@nbcglobal.ch
We may need to verify your identity before processing certain requests.
14. Marketing Communications
Where permitted by law, we may use business contact information to communicate with customers, prospects or business partners regarding relevant NBC products, services, technical developments, industry information or business opportunities.
Where consent is required, such communications will only be sent after appropriate consent has been obtained.
You may opt out of marketing communications at any time by:
- Using an unsubscribe mechanism provided in the communication, where available; or
- Contacting us at info@nbcglobal.ch
Opting out of marketing communications will not prevent us from sending communications necessary for an existing business relationship, contractual matter or enquiry.
15. Automated Decision-Making
NBC Global AG does not intend to use information collected through this website to make decisions producing legal or similarly significant effects solely through automated processing unless expressly disclosed to you and permitted under applicable law.
16. Children’s Privacy
The NBC Global website is intended primarily for business and professional audiences and is not directed toward children.
We do not knowingly seek to collect personal data from children through this website.
If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can take appropriate action.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes to our website or services
- Changes in the technologies we use
- Changes to our data-processing activities
- Legal or regulatory developments
- Changes to our organisational practices
The latest version will be published on this page together with the relevant Last Updated date.
We encourage users to review this Privacy Policy periodically.
18. Complaints and Supervisory Authority
If you have concerns about how NBC Global AG processes your personal data, we encourage you to contact us first so that we can review and respond to your concern.
You may also have the right to contact the competent data protection authority.
For matters relating to Swiss data protection law, the relevant supervisory authority is:
Federal Data Protection and Information Commissioner (FDPIC)
Switzerland
Individuals located in the European Economic Area may also have the right to submit a complaint to the data protection supervisory authority in their country of residence, place of work or place of the alleged infringement.
19. Contact Us
For questions, requests or concerns regarding this Privacy Policy or our handling of personal data, please contact:
NBC Global AG
Grabenstrasse 25
6340 Baar
Switzerland
Email: info@nbcglobal.ch
Telephone: +41 77 997 93 18
© NBC Global AG. All rights reserved.
